SiamMandalay.com Privacy Policy

This Privacy Policy (this “Policy”) has been compiled to better serve those who are concerned with how their information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context (“Personal Data”) is being used online. We consider the protection of Personal Data to be one of the most important management issues as a responsibility of an information technology service company. We will act in compliance with the laws and regulations applicable in countries and regions where we are conducting business (such laws and regulations are hereinafter collectively referred to as the “Applicable Laws”) and will make efforts to properly protect Personal Data based on this Policy. Please read our Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Data in accordance with our website.

Personal Data we collect

We collect personal data on certain areas of the sites when you register for or apply for jobs through our sites, create a user profile, subscribe to our newsletters and notifications, respond to our surveys, sign up for events, and fill out a form or enter information on our sites.

We may also automatically collect information about the devices you use to interact with our sites. The information we automatically collect may include IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, pixels, and other similar technologies on our sites. We may also automatically collect information about how you use the sites, such as what you have searched for and viewed on the sites. 

How do we use your Personal Data?

We use your data to not only fulfill your requests for information, but also process your requests to participate in events/contests/surveys, personalize content that you view or receive, evaluate, and improve our services, distribute newsletters and notifications to you, recruit and evaluate job applications, analyze our sites performance and functioning, improve our services and support, prevent fraud, and comply with all Applicable Laws.

How do we protect your Personal Data?

We use regular vulnerability scanning to keep our server secure and protected against attacks.
We use an SSL certificate to encrypt the data transmission.

When do we implement security measures?

Security measures are applied whenever you enter, submit, or access information. We also use a payment gateway provider for financial transactions.

Changes to this Policy

You will be notified of any relevant changes to our Policy by email.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

What do we use cookies for?

Cookies are required to understand and save user's preferences for future visits and to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted . It won't affect the user experience.

How to control cookies?

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Third Party Disclosure

We will not provide, disclose or share Personal Data to or with third parties unless we have obtained your consent or such provision, disclosure or sharing of Personal Data is permitted under Applicable Laws.

Third party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

What actions will we take in the event of a data breach?

We will notify affected users via email within 72 hours. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data controllers and processors who fail to adhere to the law. This principle requires not only those individuals have enforceable rights against data processors, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

Why do we collect your email address?

We use your email address to send information, respond to inquiries, and/or other requests or questions.
We also use it for our marketing purposes and to clients informed after the original transaction has occurred.

We agree to the following:

We will NOT use false, or misleading subjects or email addresses.
We will identify the message as an advertisement in some reasonable way.
We will include the physical address of our business or site headquarters.
We will monitor third party email marketing services for compliance, if one is used.
We will honor opt-out/unsubscribe requests quickly.
We will give an 'opt-out' or 'unsubscribe' option.

How can I unsubscribe from email communication?

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email.

What are my legal rights as a data subject?

  • You may withdraw your consent to process your Personal Data at any time. However, the withdrawal of consent shall not affect the collection, use, or disclosure of Personal Data that you have already agreed to.
  • You have the right to request us to erase, destroy or restrict the use of your Personal Data, or anonymize the data so that you cannot be identified.
  • You are entitled to request access to and obtain a copy of the Personal Data related to you or to request the disclosure of the acquisition of the personal data obtained.
  • You have the right to request updates of your Personal Data to keep it accurate, up-to-date and complete.
  • You have the right to file a complaint in the event that we do not comply with this Policy or Applicable Laws

 

You can reach us with any queries and requests regarding this policy at

 

RETARGETING


As you browse SiamMandalay, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with SiamMandalay. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number.  You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.

We may collect the following information:

  • Names
  • Contact information including email address
  • Other information relevant to customer surveys and/or offers
  • What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info(at)siammandalay.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

 

COOKIES

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies:

  • to remember your language preferences,
  • to remember if you have agreed (or not) to our use of cookies on this site,
  • to enable statistics tracking by Google Analytics, so we know how many page views we have, how many users we have, what browsers they are using and, in some cases, in which country, city or region they are located.
  • to identify you as a trusted visitor by Cloudflare, our content distribution network (CDN), which used to speed up your browsing experience by serving web content from a data center closer to your location.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here. 

How to control cookies?

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. If you would like to find out more about your data or remove it, you can email shop(at)siammandalay.com